We are a small company based in Herne Bay and we cover the local towns and villages.
Matt and Chris have been supporting technology users for over 30 years, with an extensive background in PC retail and support. We have served the local area since 1996.
Poorly PCs was created with a particular goal in mind – to provide face-to-face support in your own home or office. Our aim is to provide a convenient alternative to large IT companies and call-centre telephone support. With our help, there’s no need to take your device to a shop, wait for the repair, and take it home again only to be faced by set-up worries. Most computer repairs will be completed on-site, and if a workshop repair is needed, we offer a full collect and return service - including disconnection and re-connection.
We've kept up with the times, too. Our expertise extends to smart-home devices, and our home visit service is perfect for helping with almost any smart, Internet-connected device.
We believe that as a small local business we can offer you a personalised, friendly, professional and thorough service. We will always give advice that's in your best interests (not ours). We don’t charge a fee if we can’t help, we don’t add on costs if the job takes a few minutes longer than expected, and no job is ever too small. We don't cut corners and we're happy to continue providing support after the visit. As a result, most of our appointments come from existing customers and recommendations.
